Knowledgebase

FTP Timeouts
If you are having FTP timeouts there are several things you can try. First is to make sure you...

I have uploaded my website but still see your holding page, why?
The site has been uploaded into the users web directory rather than the root web directory. You...

I uploaded my images but I cannot see them in my html pages.
Make sure your images are uploaded to the proper directory. All filesshould be uploaded...

I've uploaded my new site but I still see the old version, why is this?
The most common cause of web pages not updating once you have uploaded newfiles to your hosting...

What is Disk Storage Space?
Disk storage space refers to the amount of server disk storage specifically allocated to your...

What to check, if you are unable to publish with Frontpage
Make sure your domain is pointing to your hosting account. You can not publish to the...

Will someone else on the server be able to access my website files if I have a Shared /Reseller Hosting Plan?
No. Your website will physically be on a server with other websites but only your specific login...