Knowledgebase

Can I create my own plans and pricing on my reseller account?
Use the 'packages' feature in WHM, to can create plans of any size (as long as it is within the...

How do I backup my website and hosting account?
Login to your CPanel Control Panel and choose "Backup" from the system menu.

What is CPanel and some of the features...
What is cPanel? cPanel is a server side management system the runs the back end of your site....

As a Reseller who supports my customers?
While we do offer any support you need with your reseller account, we don't get involved with...

Can I change my user's passwords in WHM?
Yes. You can change both individual user's passwords and CPanel access passwords by logging in to...

Error from park wrapper: Unable to find out which user owns the parked domain
To solve this error message, received when attempting to remove aparked domain name, simply...

How do i gain access to the WHM?
You can access the control panel by going to: http://www.yourdomain.com/whm

How do I suspend or unsuspend an account?
Once you log into WHM, choose "Suspend/Unsuspend an Account" from the menu tree on the...

Is it possible to view the bandwidth usage for all of my domains?
After you're logged into your WHM Control Panel, click on "View Bandwidth Usage," which...

Reseller: Unable to find an ip address in when creating an account.
When creating accounts be sure to select a package in the packagefield. You can create a...